Refund Policy
This Refund Policy ("Policy") outlines the procedures and conditions under which clients of Kamalanathan K, a SEBI-registered Research Analyst, may request and receive refunds for fees paid for services.
Fee Structure
- Our fee structure is compliant with SEBI regulations and is designed to provide value to our clients.
- The maximum fee charged per annum per family for individual and Hindu Undivided Family (HUF) clients shall not exceed ₹1,51,000.
- Fees may be charged in advance but should not exceed one quarter's fees at any given time.
Refund Eligibility
Clients may be eligible for a refund under the following circumstances:
- Premature Termination: If the service is terminated by the client or by Kamalanathan K or SEBI bars us from providing services, before the end of the contracted period, the unused portion of the fees will be refunded.
- Non-Compliance: If Kamalanathan K, fails to deliver the services as per the agreed terms and conditions, clients may request a refund.
Refund Process
- Request Submission: Clients must submit a refund request in writing, detailing the reasons for the request, to mymarketstrategies@gmail.com
- Review and Verification: Upon receiving a refund request, Kamalanathan K, will review the request and verify the client's eligibility for a refund.
- Refund Approval: If the client is eligible, the refund will be approved and processed within 21 working days from the date of request receipt.
Refund Calculation
- The refund amount will be calculated based on the unused portion of the fees i.e the Fees for future months will be refunded. For example, if a Client has paid Rs 4500/- per quarter on Jan 15, 2025 and Client wants a refund on Feb 25, two months fees would be deducted for services already used and remaining 1 month fees will be refunded
- Any applicable taxes or charges that cannot be refunded as per legal regulations will be deducted from the refund amount.
Exceptions
- Refunds will not be issued for services already rendered or if the client is found to be in breach of the agreed terms and conditions.
Contact Information
- Email: myMarketStrategies@gmail.com
- Phone: +91 9886485089
- Postal Address: Keerthi chalet, F201, Coconut Groove layout, Horamavu, Bengaluru 560043